Privacy policy
Last updated: February 12, 2026
Maison Noir operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Maison Noir is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
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Contact details including your name, address, billing address, shipping address, phone number, and email address
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Financial information including payment card information and transaction details (note: payment details are processed securely through Shopify and payment providers; Maison Noir does not store full payment card numbers)
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Account information including your username, password, security questions, preferences, and settings (if you create an account)
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Transaction information including the items you view, add to cart, purchase, exchange, or cancel, and your past transactions
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Communications with us including the information you include when contacting customer support
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Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers
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Usage information including how and when you interact with or navigate the Services
Personal Information Sources
We may collect personal information from the following sources:
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Directly from you when you create an account, place an order, contact us, or otherwise provide your personal information
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Automatically through the Services, including through cookies and similar technologies
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From our service providers when they collect or process personal information on our behalf (for example, Shopify and payment providers)
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From partners or other third parties where permitted by law
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
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Provide, tailor, and improve the Services, including processing payments, fulfilling orders, arranging shipping, handling exchanges, and providing customer support
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Marketing and advertising, such as sending promotional communications where permitted by law (you can opt out of marketing emails at any time)
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Security and fraud prevention, including detecting and investigating potentially fraudulent or harmful activity
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Communicating with you, including responding to inquiries and service-related updates
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Legal reasons, including complying with applicable law and enforcing our terms and policies
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:
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With Shopify, vendors, and service providers who perform services on our behalf (for example, IT, payment processing, analytics, customer support, fulfillment, and shipping)
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With business and marketing partners to provide marketing services and advertise to you, where permitted by law (these partners process your information under their own privacy notices)
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When you direct or consent to our disclosure of certain information (for example, shipping details to a courier)
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With affiliates within our corporate group (if applicable)
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In connection with a business transaction (such as a merger) or to comply with legal obligations and protect rights and safety
Relationship with Shopify
The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services. Your information may be transferred to and processed in countries other than your own.
To learn more about how Shopify uses personal information and any rights you may have, you can visit Shopify’s privacy resources at https://privacy.shopify.com/en.
Third Party Websites and Links
The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not controlled by us, you should review their privacy policies. We are not responsible for the privacy or security of such sites.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If a parent or guardian believes a child has provided personal information, please contact us so we can review and delete it where appropriate.
Security and Retention of Your Information
No security measures are perfect, and we cannot guarantee complete security. Information sent to us may not be secure during transmission. We retain personal information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, such as:
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Right to access or know what personal information we hold about you
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Right to delete personal information
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Right to correct inaccurate personal information
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Right to portability in certain circumstances
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Managing communication preferences (you can opt out of marketing emails at any time)
We may need to verify your identity before processing requests, as permitted or required by applicable law. We will respond within the timeframe required by applicable law.
Complaints
If you have complaints about how we process your personal information, contact us using the details below. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your personal information outside the country you live in, including through Shopify and its service providers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal requirements. We will post the revised Privacy Policy and update the “Last updated” date.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your rights, contact us at:
Email: maiisonnoir@gmail.com
